FOTATEK Frequently Asked Questions
General Questions
How long does it take to build a website?
Typically 4-8 weeks depending on the complexity and features required. Simple websites can be completed in 2-3 weeks, while complex e-commerce or custom applications may take 8-12 weeks.
Do you provide website hosting?
Yes! We offer managed hosting packages that include SSL certificates, daily backups, 99.9% uptime guarantee, and 24/7 technical support.
Can I update the website content myself?
Absolutely! All our websites come with an easy-to-use content management system (CMS) that allows you to update text, images, and other content without any coding knowledge.
Pricing & Payment
How much does a website cost?
Our websites start from $999 CAD for basic sites. Professional business websites range from $2,499-$5,999 CAD. Custom enterprise solutions are priced based on requirements.
What payment methods do you accept?
We accept credit cards, bank transfers, PayPal, and e-Transfer. Payment plans are available for larger projects.
Do you offer refunds?
We offer a satisfaction guarantee. If you are not happy with the initial designs, we will revise until you are satisfied or provide a partial refund.
Support & Maintenance
Do you provide ongoing support?
Yes, we offer monthly maintenance packages starting from $99/month that include updates, security monitoring, backups, and technical support.
How do I contact support?
You can reach our support team via email at support@fotatek.ca, phone at +1 (437) 258-1070, or through our WhatsApp chat.